Departmental Accounts

ITS departmental accounts are shared accounts accessible to multiple users. Multiple users are able to access the departmental account's inbox and calendar. Once granted access to one, the account will automatically be accessible from your Outlook desktop application on a PC and can be manually added on a Mac.

Requesting a Departmental Account

Send an email to our Help Desk along with your preferred account name (the display name), your preferred email address for the account (e.g. department@echo.rutgers.edu), as well as the list of users you want to have access to the account.

Adding and removing access to a Departmental Account

Send an email to our Help Desk with the users whose access you want to add or remove.

Accessing the Departmental Account Online

  • Log into Rutgers connect
  • Click on the profile picture icon on the top right corner of Webmail and click on Open another mailbox
  • Enter the name of the departmental account you want to access and press OK.
  • The departmental account will open up in a new window
Service Category