Users serviced by New Brunswick Information Technology Services (NB ITS) uses two accounts.

ITS (Echo) Account

An ITS (Echo) account is the primary account for users supported by NB ITS exclusively provides its users to access services provided by NBITS. Use when

  • Logging into a desktop supported by NB ITS
  • Accessing KACE
  • Using the ITS VPN to remotely access your workstation


A NetID is a unique identifier provided by the University to all faculty, staff, students, and guests to access University-wide electronic services. Use when